Q: Can you print our logo and provide OEM/ODM services?
A: Yes, we can print your logo and provide OEM/ODM services, and you could also choose our brand “Beawin”.

Q: What is your OEM MOQ?

A: Usually our OEM MOQ is 3000pcs per model at least.

Q: Can you provide samples to test before bulk order?
A: Yes, the samples are available for you to test but you need to pay the sample fee and shipping cost, and we will return the sample fee if you place a bulk order to us after test.

Q: What are your payment terms?
A: For bulk order, our payment term is 30% deposit and 70% balance payment before shipment; for sample order, it is 100% payment before shipment. And we accept T/T bank transfer, Paypal and Western Union.

Q: What are your shipping services?

A: We can cooperate with your shipping forwarder or you can also choose our own shipping agent, and we accept shipping terms of EXW, FCA, FOB and CIF.

Q: What is your after-sale services policy?

1. We offer one year warranty time for all our products.

2. If our products have quality problems within three months, then we will afford all the repair cost and shipping cost or provide free new units to you within a reasonable time.

3. If our products have quality problems after three months and within one year, then we will afford the repair cost and our side shipping cost or provide free new units to you when our next new order.

4. If our products have quality problems after one year, then we can still help you to repair and ship the products but you need to afford all the repair cost and shipping cost.

Q: How do we order your products in bulk?

1. Please let us know your requirements and order model/quantity/color.

2. We will send the detailed quotation to you accordingly.

3. You confirm the bulk order to us and arrange the deposit payment to proceed further.

4. We will prepare and arrange the production/shipping for you accordingly.